Infiniti of Tysons Corner

"I never felt pressured and was given the full attention..."

Over the past week I had gone to several 'competitors' - BMW, Audi, Mercedes-Benz and had an overall negative experience with issues ranging from feeling overly pressured to being misled, etc... at your dealership I never felt pressured and was given the full attention of Mr. Johnson who was able to answer all my questions and concerns without hesitation. I know I certainly made it a tough sell on both him and the sales manager yesterday but they remained poised and professional throughout the process. I will certainly refer my friends and family to your dealership and hope to do business with Infiniti of Tysons Corner and Mr. Johnson in particular again soon.

Rachit B.,

"I'll be back!"

I recently purchased a vehicle for my 18 year old son. Louis Blount, my sales consultant, was dynamic, articulate, poised, and experienced. there was no fast talking, double speaking that you get from other dealers. All around stand-up guy, who I will reach out next time I plan on purchasing a car. I'll be back!

Dan C.,

"The Finance department explained everything to me in great detail..."

It was a great experience! They were very friendly, cooperative and answered all my questions in very understandable terms. This was not my first experience at Infiniti of Tysons Corner, they were great the first time, and this time no different. The purchase was easy, and they were very helpful in discussing the details of the car.  Kenny Kang was the sales consultant I worked with, he was very friendly, cooperative and willing to give me the best deal possible. He was very detailed in his presentation of the car, features, maintenance and really seemed to be interested in what I wanted with my purchase. The Finance department explained everything to me in great detail, and it was very helpful.

Samana Z.,

"I would recommend Infiniti of Tysons Corner to anybody!"

Great service. He was honest with me and he even cares to find out how the vehicle is running. They gave me the best price I could find in the DC area, and they did their best financing from various banks. They have good people who are willing to assist in any way, I would recommend Infiniti of Tysons Corner to anybody!

Kojo D. ,

"I left with enough information to make my decision but never felt pressured. "

The experience purchasing my car at Infiniti of Tysons Corner could not have been better. When I first visited, I had not decided on an Infiniti and actually thought I would buy an Acura or a Lexus. I test drove the G37 and was impressed by the car, but had not yet looked at Acura or Lexus so I was not ready to make a decision. Zeid Haragui was the sales associate that helped me; he did a great job reviewing the features and took me for a test drive. I left with enough information to make my decision but never felt pressured.

Zied did a great job following up with me over the next several weeks while I continued to look at other cars. He was never pushy. He called soon after I had determined there was noting on the market that I liked as much as the . He honored all the items we had discussed when I first looked at the Infiniti and the purchase was easy and low stress. the finance office was helpful and worked to find out if their offering was better than I could do independently.

Zied continued to stay in touch with me and the post-purchase served has been exceptional. I would highly recommend Infiniti of Tysons Corner.

Katherine G.,

"Please pass on our gratitude..."

We recently bought our 2009 FX-35 in for service and wanted to pass on our compliments to David Chittenden, one of your service representatives. Professional, courteous, kind, knowledgeable, detail oriented..... these are all qualities Dave has in abundance which made our experience at your dealership a pleasurable one. Please pass on our gratitude to Dave and his supervision for a job well done.

Cameron & Tina H.,

"Thank you for another smooth purchase."

Richard worked with us on the vehicle's price and ensured that the purchase would go smoothly. This is the third Infiniti that I have purchased at Infiniti of Tysons Corner. All question regarding the vehicle and transaction were answered to my satisfaction. Thank you for another smooth purchase.

Charles R.,

"Infiniti of Tysons Corner has truly set the bar higher for other dealerships."

Professional dealership and staff. My wife and I went there to purchase a used car and the sales person, Kenny Kang, cordially approached us without being too overwhelming. The staff made you feel at home and at ease. They followed through on all of their promises and went well above and beyond our expectations. Infinifi of Tysons Corner has truly set the bar higher for other dealerships. I would absolutely recommend and may possibly come back to purchase another vehicle in the future.

Samuel S. ,

"...the incentives they offered were excellent."

I had resarched a lot about this particular gehicle and when I called the dealership they suggested I come in and test drive my car. The sales rep was very patient with me and answered all of my questions. My test drive took me to an area where I could really get a feel for driving a luxury SUV and allowed me to become comfortable maneuvering a larger vehicle. I did not have to a lot of haggling about the price as the incentives they offered were excellent.

Phyllis T.,

"We will definitely recommend to other people..."

We had a good experience and we got a very good price. Mr. Zied was very friendly and helpful. We will definitely recommend to other people and will come back again. We are enjoying the car very much as it has so many features, my kids love it!

Naurang G.,

"...took the time to find the car I wanted."

I had a great experience, the sales person was very friendly and patient with me, and took the time to find the car I wanted. They ended up staying after hours to accommodate my time limitations and offered me a great price! I am looking forward to an upgrade for my vehicle from Infiniti of Tysons Corner in the future.

Hajar A.,

"The service was so great that I continue to travel all the way from Maryland to Virginia..."

I live in Maryland and went to a Maryland Infiniti dealership and found the vehicle I wanted. The dealership sold the car that they claimed was for me! I desperately needed a new car and after calling several DC area Infiniti dealerships Infiniti of Tysons Corner was the only one that was willing to guarantee me the car I wanted. Not only did they get the car, but loaned me a new car until my vehicle arrived.

The service was fantastic, everyone treated me like a VIP especially my sales person, Towney Townsend. He patiently explained everything to me and answered all of my questions. The service was so great that I continue to travel all the way from Maryland to Virginia for all of my services.

I will refer all of my family and friends toTowney Townsend at Infiniti of Tysons Corner!

Estela C.,

"The purchase was completed smoothly..."

I was shopping for a car for a long time until I spoke with Zied. He answered all my questions and concerns. Although he did not have the vehicle I wanted the first time I visited the dealership, he made sure to call me as soon as the car was available. The purchase was completed smoothly and Zied went over the car's details from A to Z. I just sent my friend to purchase a car from him this past weekend! Many thanks to Zied and the staff at Infiniti of Tysons Corner.

Lara A. ,

"I am very happy with my new car and the deal I received with it."

I am a repeat customer at Infiniti of Tysons Corner and have had yet another good experience with this dealership and the excellent service department Richard Slater, the salesman, was very professional, friendly and helpful. I am very happy with my new car and the deal I received with it.

Linda V. ,

"I just can't say enough good things..."

My salesman, Lewis Blount, Basher El-Fiky and the finance department were all absolutly terrific. Lewis promised to spend time showing me how to use all the wonderful features in my new vehicle and once all the paperwork was complete he followed through. He knew so much about the car, which is unusual of most sales staffs. The atmosphere at this dealership was just differnet then every other dealer I've been to. I buy a new car about every two years and my experience here was not the typical dealership experience.  Everything was just wonderful!

Deborah B.,

"I never felt pressured and was given full attention..."

Over the past week I had gone to several "competitors" - BMW, Audi, Mercedez-Benz and had overall negative experiences with issues ranging from feeling overly pressured to misled. At oyour dealership I never felt pressured and was given the full attention of Mr. Johnson, who was able to answer all of my questions and concerns without hesitation. I know I certainly made it a tough sell on both him and the sales manager yesterday, but they remained poised and professional throughout the process. I will certainly refer my friends and family to your dealership and hope to do business with Infiniti of Tysons Corner and Mr. Johnson in particular again soon.

Rachit B.,

"... I look forwad to a successful relationship."

Dear Mr. El-Fiky
I'm writing you as the proud owner of a new Infiniti G37x. I'd like to thank you and your personnel for the thoughtful, fair and considerate treatment given to me yesterday and in the recent past as I gradually came to my purchase decision. In particular, I'd like to compliment Mr. Sunny Batra on his polite, knowledgeable and friendly approach. His efforts were very helpful and gave me the confidence I needed to make the final choice (over BMW, Audi, and Acura). Well done, Sunny!

I was also impressed by the presentation of Allen Kim.This fellow knows his job.

Thanks again and I look forward to a successful relationship.

Best Regards,

Wayne M.,

"We are writing this letter to highlight the outstanding performance and salesmanship of your General Sales Manager Basher El-Fiky"

Dear Mr. Park
We are writing this letter to highlight the outstanding performance and
salesmanship of your General Sales Manager Basher El-Fiky.

We came in your dealership after shopping, at several other dealers to purchase a G37S, 6MT sedan. We found the car at your dealer in the color and interior that fit our needs; we then sat down to negotiate a price with our salesman Pattrick Gorman.

Our negotiations took serveral hours and in tho end Basher sat down with us to try to close a gap of several thousand dollars between our buy price and your selling price. Basher kept a very positive attitude, was willing to listen and had a quick smile no matter what senario we gave him.  Some portion of the price was going to have to be financed and Basher wanted us to consider a longer finance period in order to get the payments in an aceeptable range. However with neither side willing to move we ended up I' leaving the dealer without the car that day.

The next day we returned after having been pre-approved at our Bank for a loan at 3.5%, much lower than the general market of lending rates. However, now armed with more money than the day before. The deal still required additional concessions in the area of car pric and dealer fee's to go through. When presented with what we had offer Basher stated, "I can work with this" and mode the sale.

Basher was wry professional in his approach and is obviously an experienced salesman willing to work with articulate buyers. Basher should be commended for his abilities; I doubt we would have purchased our car from your dealer without him.

Sincerely,

Brett & Megan

Brett & Megan T.,Silver Spring, MD

"I will definitely recommend Infinity of Tysons Comer to everybody and anybody!"

I'm writing to commend your dealership on the excellent experience I had recently. I was in the process of purchasing a used G-35 from a private owner and brought the car into your service department for a pre-purchase inspection last week. The car checked out and I went ahead and purchased the car. However, I was horrified to find out later that day (after I had purchased the car) that there was a scratch and dent on the front left fender of the car. Unfortunately, I determined that it couldn't have happened anywhere else except while being serviced. I called Tony in your service department to let him know what happened and within an hour he called me back to inform me that the car would be repaired. On top of that, I was provided a loaner car. In this day and age, it's easy to become cynical about customer service and doing the right thing. I must admit, I was cynical about how the damage would be handled but it's nice to know that your company took care of an unfortunate incident and even provided me with a loaner car. I purchased a car from your dealership in the past and have used your service department as well. Believe me, I will continue to do so and will definitely recommend Infinity of Tysons Comer to everybody and anybody! Thanks for the excellent service! Much appreciated!

Emmanueal K,

"My wife and I are delighted..."

My wife and I are delighted with the new G37. Our thanks to you and your staff with your helpful assistance with this purchase. We are very pleased with the service provided by your dealership.

Laird K.,

"...management and service department personnel were also first class."

My college age son purchased a used vehicle last spring through Richard Slater. Mr. Slater worked patiently with us in trying to find a vehicle that came close to what my son was looking for, while bringing it within a price range my son could afford. Neither my son nor I care for high pressure sales people. Mr. Slater's patience, sense of humor and insight made for a totally enjoyable buying experience. Management and service department personnel were also first class.
 

Lana W.,

"I am even happier knowing that I have an excellent dealership standing behind it."

It has been a pleasure to work with the staff and managers at Infiniti of Tysons Corner. From start to finish, I've been given useful answers to my questions, thoughtful responses to my concerns, and consideration of my limited time. Here they treat their customers with respect, which is how buying a car should be!

I began with a friendly, knowledgeable, no-pressure salesman, Kenny Kang. I had done my research on a model that I was considering purchasing. Recognizing that, Kenny focused on that model and didn't waste my time discussing other models. When I test-drove the car, he pointed out useful features and patiently answered my questions.

At first, I thought I was just lucky to have a great salesman. But then I gradually realized that Kenny is one part of a great team. His managers (Basher El-Fiky and Brian Addy) are also friendly, intelligent, and low-pressure, as is the finance manager (Jason Parker). Whoever owns or manages this dealership has developed a formidable culture of sales and service, which is reflected in the people who work there and how they interact with their customers.

I recently purchased an Infiniti at a very good price. As my salesman, Kenny predicted, I am very happy with it. I am even happier knowing that I have an excellent dealership standing behind it.

Constance D.,

"I will definitely recommend this dealership to my friends and family. "

A couple of weeks ago I was hit by a drunk driver and my car was totaled. It was a horrible experience and I was not ready to look for a new car. So, I decided to check out some used cars. I found this dealership through Craig's list. From the beginning they were extremely responsive through e-mail. When I finally made it there, I met Mr. Townsend. He was very professional and courteous and made me feel right at home. He answered all of my questions and did everything he could to help me find the right car for me. While waiting for Mr. Townsend I met Bash, who was extremely friendly and sat down to chat with me for several minutes. Finally, I met Mr. Parker who explained the process to me and expedited the process in a professional, succinct manner. I will definitely recommend this dealership to my friends and family. Thank you, guys!!!

Tammi C.,

"They were very understanding..."

My experience at Infiniti of Tysons was fantastic. I was shopping for an Infiniti and decided to test drive a G37X at Tysons based on reviews from this site. I was really just intending to test drive since I was waiting to close on a condo that I was purchasing in Arlington and I didn't need another credit check against my report until after closing. After my test drive, Towney Townsend, my sales consultant told me that it would not be a problem to hold the contract until after I closed and that I could still drive away with the vehicle the same evening. I was skeptical at first, even after Bash, the sales manager explained that they were an honest dealership and that they would do what it took to earn my business. I really loved the G37 and other customers had given Infiniti of Tysons good marks so I agreed. The sales process from there forward was as smooth as silk. My first offer which was based on a lot of price research was accepted without any haggling. The admin out processing by Jason in finance was very professional (he did have to reprint forms a few times since he caught mistakes where I was overcharged-so I didn't mind that at all).

Well, my closing was delayed another week and I returned to Infiniti of Tysons to explain the reasons to Towney and Bash. They were very understanding and Bash did not hesitate to extend the hold contract. Afterwards, Towney took the time to go over in detail all the car's operations and capabilities. I don't think I can recall a sales consultant that has ever explained a vehicle to me in such detail. While I was shopping around for other vehicles, sales people would just ride along for the test drive and ask me stuff about financing and leasing etc. At no time did anyone offer to explain to me anything about their vehicles and if I asked a question, they would have to break the owner's manual out. Towney was very professional and knowledgeable and responsive. I would recommend Towney and the staff of Infiniti of Tysons to any of my friends and associates interested in purchasing an Infiniti.

Placido O.,

"They handled the financing and titling the car in PA, so out-of state customers are no problem."

I had been looking for a G 37 6MT Sport off and on for a few months but they are hard to find in the Northeast US. I live in central PA. I was also waiting for left over special deals. In late October, I found through Edmunds.com 1 on Long Island and 3 at dealers in Virginia. A few others were in Florida and down South. I called Tyson's Corner and the G37 I was interested in was sold but William Bowen called me back and said they just received what I wanted. I drove to VA Sunday morning (3 hours) visited 2 dealers. Bill Bowen at Tysons made it easy to buy the G 37. He knew the car; no high pressure and they gave me a great deal that I could not refuse. I got there at 2:30 pm on a Sunday, took a test drive, made a deal and Bill and the staff stayed 2 hours after closing to get the car prepped so I could do a trade-in and drive it home Sunday night.

Jason Parker, the Finance Manager, was also very professional and great to work with. Very knowledgeable, patient and thorough. He also made it an easy and enjoyable experience to buy the car at Infinite of Tysons Corner.

If you are interested in an Infinite, I would highly recommend William Bowen to sell you a car and Jason Parker the finance guy to seal the deal. They handled the financing and titling the car in PA, so out-of state customers are no problem.

David R.,

"I had a great experience with this dealership and just bought my second Infiniti."

I had a great experience with this dealership and just bought my second Infiniti from them. Initially, we had dropped off my 2007G for service and decided to walk around and look at the new cars just to kill time. Rich Slater was standing near the new car area and said hello and could he help us. Well, to make a long story short, I left that day with a new 2009G. This would certainly not have happened had Rich come across even the slightest bit pushy. Rather, Rich is a genuinely nice guy with a strong customer focus; he knows the vehicles he sells inside out and delights in showing them off. I don't think I'd ever say that buying a car is fun, but Rich definitely makes it pleasant. By all means, come to Tyson's Infiniti to look at their cars and ask for Rich Slater -- you won't be sorry.

I'd also like to do a shout out to Dave Jacobs in the service department. Dave is always extremely helpful when I need service and takes great pride in assuring that I am satisfied. Dave is quite simply the best of his profession I've ever dealt with.

Robert Y.,

"It was an absolute pleasure working with such fine individuals and driving away in a superb vehicle!"

My entire experience with this dealership was nothing short of excellent. My sales representative was Kenny. All of my telephone calls were returned promptly. We arranged the purchase of my vehicle via telephone, since I live in Virginia Beach. I only went to the dealership to finalize the transaction. It could not have gone smoother. Kenny was very professional, friendly and patient. He presented options to me for consideration, without applying pressure. Alan, the finance manager had a similar approach. He took the time to explain services and products that were available and without pressure, allowed me to conclude what would best serve my needs. David, in the service department, was pleasant and answered various questions about the care of the vehicle. It was an absolute pleasure working with such fine individuals and driving away in a superb vehicle!

Sandra C.,

"He made my used car feel new. I would highly recommend him!"

William Bowen was pivotal in my purchase of a used BMW. He gave me great tips for maintaining my car after I purchased it and also a great price! The first time I met with him the store was closing, but he did not care. He stayed with me answering all the questions I had well after he was supposed to go home. He gave me a number of cars to test drive, but made the car I wanted feel special. There were some bumps and scrapes, but he had them taken care of for me at no cost. He made my used car feel new. I would highly recommend him!

Christopher I.,

"This was a relatively easy process of negotiating, "

I do not like to visit dealerships because of the long drawn out process, and the constant back and forth of getting the price I want to pay.

I visited Infiniti of Tysons Corner website and saw the vehicle I was looking for, went in to view the vehicle and, happy to say, left with the vehicle I wanted. This was a relatively easy process of negotiating, which made me extremely happy. My salesperson was Towney Townsend and an excellent sales person he was. He truly understands CUSTOMER SERVICE, and he made me feel extremely comfortable throughout the entire process.

I would highly recommend Infiniti of Tysons Corner for your next purchase of a new or used vehicle. At no time will you feel pressured to do anything you don't want; they will do their best to accommodate you and get you where you want to be with purchasing your vehicle. I paid the price I wanted and got the exact vehicle I wanted. I will go back again. They beat out their competitors 100%.

Lever T.,

"They beat out their competitors 100%."

I do not like to visit dealerships because of the long drawn out process, and the constant back and forth of getting the price I want to pay. I visited Infiniti of Tysons Corner website and saw the vehicle I was looking for, went in to view the vehicle and, happy to say, left with the vehicle I wanted. This was a relatively easy process of negotiating, which made me extremely happy. My salesperson was Towney Townsend and an excellent sales person he was. He truly understands CUSTOMER SERVICE, and he made me feel extremely comfortable throughout the entire process. I would highly recommend Infiniti of Tysons Corner for your next purchase of a new or used vehicle. At no time will you feel pressured to do anything you don't want; they will do their best to accommodate you and get you where you want to be with purchasing your vehicle. I paid the price I wanted and got the exact vehicle I wanted. I will go back again. They beat out their competitors 100%.

Levar T.,

"...they met my domand on the trade-in..."

Purchased a used G sedan a couple of weeks ago and I have been very pleased with the car so far. I found the car on-line and contacted the dealership to discuss. Kenny was the salesman that I spoke with at first over the phone and the one that I met at the dealership. He was very informative and courteous. I had a vehicle to trade in and they met my demand on the trade-in and gave me a fair price on the new car. It was one of the better experiences that I have had in purchasing a vehicle.

Alan was the finance manager that I dealt with and he was also very professional and polite. All in all, a very good experience at Infiniti of Tysons Corner. I would highly recommend this dealership.

Chad B.,

"We love our new car and I will recommend this dealership to others."

My husband and I were very pleased with the service we received from William Bowen. We love our new car and I will recommend this dealership to others. William Bowen is a wonderful employee of your company. Great Car :)

Robert P.,

"Outstanding Experience!"

I had an outstanding experience with a new car purchase; Richard Slater is the best new car salesman I've ever dealt with -- he's "off the charts." Allen Kim was a very courteous and helpful finance man. The entire Tysons Infinity team is superb all around.

John M.,

"...painless as possible."

Ivan was very friendly and worked with us to buy the vehicle. There was little to no pressure put on us to purchase the vehicle. When it was time to speak with finance, Jason was very pleasant to deal with. He made the process of paying for the vehicle as painless as possible.

Allen J.,

"... I am completely satisfied with my purchase."

The customer service Kenny provided during the initial sale was outstanding and very thorough. He is extremely knowledgeable about Infiniti cars and addressed questions I didn't know to ask. He continues to stay in touch to address any questions and ensure I am completely satisfied with my purchase. I would highly recommend Kenny to anyone who is looking to purchase a car and I look forward future purchases from Kenny.

Jaclyn P.,

"...the right car to fit our needs and a fair price to go with it."

I highly recommend Kenny as a sales person. If you buy a car from Infiniti of Tyson's Corner, make sure he gets your business. Kenny provided great customer service without all the pressure. He made sure we were getting the right car to fit our needs and a fair price to go with it. We looked at several cars and had several questions. Kenny never rushed us and went out of his way to make sure customer service was great.

Also Hugo and Allen did a good job in assisting with the sale. They showed incredible patience and made sure everything went smoothly. I'm looking forward to doing business with Infiniti of Tyson's Corner in the future.

Jay B.,

"It was I think the best new car buying experience I've ever had."

It was I think the best new car buying experience I've ever had. It was all the salesman who helped me. He was just outstanding. Just that the whole organization seemed to be very responsive to my needs and just seems to be very professionally run. Particularly the salesman was just so outstanding. His name was Richard Slater. Give him whatever credit you can because he really made it for me.

John M.,

"It was just very good overall."

They were very efficient in that time management let's just say that because we were having something done. It took 45 minutes and then they got our inspection in during that time instead of waiting. It was just very good overall.

Al S.,

"They always do everything really well. "

They always do everything really well. They did a very thorough check of something I was concerned about, and let me know where I stood and when I needed to get them taken care of. I was happy with it. Just that I'm always happy with their service.
 

Patricia G.,

"Excellent!"

I left a set of car seats in the loaner vehicle. The service writer arranged to have the car seats dropped off the next morning so I did not have to make a trip back out to the dealership. Excellent!

Edwin R.,

"...truly customer service oriented."

Infiniti of Tysons were truly customer service oriented. They dealt with me with the upmost respect and provided me a quality, value and service transaction
 

James J.,

"It was quite straightforward."

The service representative was careful to make sure that everything that he thought should be done in the way of servicing, he checked with me in every instance. He explained what he thought was appropriate and I agreed. So, it was all done. It was quite straightforward.

Harlan R.,

"I didn't have to worry about it."

Service was able to squeeze me in and the last minute. I found out that I had an issue with the right front hub and I found out less than 24 hours before I was about to go on a trip so having them be able to squeeze me in at the last minute truly made it very easy to take to care of before I got on the trip so that I didn't have to worry about it. That's it. It was amazing how fast he was able to squeeze me in and take care of me. That was truly good.

Brett 0.,

"David Jacobs is fantastic."

David Jacobs is fantastic. He's thoughtful, thorough, and very professional. I've owned a lot of cars and dealt with a lot of dealerships and service departments. My experience with David has been top notch. It's important to note that we live and work much closer to other dealerships. There's a dealership within a mile of our house. But I choose to drive ~ 15 miles to get to David!

Jennifer T.,

"Explained everything to me."

The service manager, David, was super. Explained everything to me. I had to have some brake work done and that was done very efficiently, professionally. The price was just as he stated so I was very pleased with the service and they always keep both my Infiniti's in top shape. Thanks very much for the continued outstanding service.

Jerry N.,

"Kenny Kang was knowledgeable, responsive and very helpful."

Kenny Kang was knowledgeable, responsive and very helpful. When I went to pick up my car, he showed me how to use the blue tooth, and every thing else that was necessary for me to be comfortable in driving my new Infiniti. When I had to turn my old lease vehicle in at another dealer, he quickly picked me up and brought me to his dealership where I could pick up my new Infiniti.

Larry M.,

"... treated me in a very professional manner."

I purchased a new 2009 G-37 Infiniti Coupe with the premium and navigation package yesterday. I heard positive feedback about Infiniti of Tyson's Corner from a poster on an internet car forum (Edmunds.com)??Since I live in Florida, and the dealership is in Virginia, the whole buying process was conducted via phone, Fax, and e-mail. To complicate matters further, the sales manager (Brian Addy) had to locate a car, because he didn't have one on the lot with the options I wanted.

When the requested vehicle was found in another state, the sales team arranged to have the G-37 transported to a Honda dealership about 100 miles from my home in Florida. All the paperwork was prepared and sent by overnight mail to Ft Myers Honda. I was promptly greeted there, and directed to the finance manager. He was pleased that Tysons Infiniti had sent all the correct forms with highlighted signature blocks. The whole process took only 15 minutes, and I was on the road with my new car. Kudos to the Honda guys too, and they did all of us a favor.??Brian Addy and Lewis Blount kept me updated throughout the whole buying process with phone calls and e-mail messages.

They both treated me in a very professional manner, which gave me piece of mind with this long distance buying experience.??Last but not least, I feel I got a great deal on the car, and various Infiniti Dealers in South Florida wanted much more money for the same car I now have. Tysons also has a lower processing fee for new car sales than my local dealer here. That is a very big plus. ??

I recommend Infiniti of Tysons Corner, and appreciate my salesmen going that extra mile for me.

Walt P.,

"Thank you for making this car buying experience such a pleasant one."

From the moment we walked into the dealership, we were greeted with a friendly staff. Although my husband had test drove the car prior to me, when I arrived I had both of my children with me and needed to see how I liked the truck as I will be the primary driver. Wale not only was patient and showed me all I needed to know as I headed out for the test drive, but went out of his way to carry the car seat and assist my children as well as me.

My oldest is 9 and had almost as many questions as I did. Wale handled all of this with great patience and knowledge. ??My husband met me at the dealership and we only had one hour before having to get our oldest to a basketball game. We explained this to Wale and that if we could get a deal in that amount of time, great.

Wale and the manager worked together with us to come to a price we were both happy with. Even back in the finance office, Allen Kim worked quickly and efficiently with me as I still had one of my sons waiting. It is not easy for young children to have the patience necessary for parents to car shop. Infinity of Tyson's Corner were friendly and had TV channels available to help pass the time for the children. We had test drove a great deal of cars and I will say that Infinity made it easy to have our children with us.??Upon delivery, the car was spotless and shiny. Wale had the headphones and remote for the DVD all set up and ready to go. He showed me every aspect of the car that I could possibly need. He took the time to show me the service department and made sure I knew where the night drop was located. ??

Wale was exceptionally knowledgeable about the vehicle we purchased, as well as infinity itself. He was a pleasure to work with. I will say that I typically stay clear of dealerships and let my husband handle the majority of this part of buying a new car. For circumstances that had my husband working exceptionally long hours, I was the one that handled the majority of dealership time, including the finance office.

I had a fantastic experience and would highly recommend Infinity of Tyson's Corner and specifically Wale Ewebiyi to anyone looking for a new car.??

Thank you for making this car buying experience such a pleasant one.

William C.,

"From start to finish my experience was wonderful."

I don't know if I can put into words how pleased and impressed I am with Infiniti of Tyson's Corner. From start to finish my experience was wonderful. Kenney Kang, my Infiniti Sales Associate and primary contact was professional, amiable and extraordinarily knowledgeable. He was very easy to work with, very clear and truthful. I trusted him immediately as a salesman and as a person. After finalizing my purchase I have great respect for him and would (and will) certainly recommend him to anyone interested in an Infiniti.

Brian Addy, Sales Manager was also a joy to work with, professional, friendly and focused. He is the antithesis of my experience of other sales managers. He was direct, honest and extremely respectful.

Allen Kim was professional, and very thorough about explaining all the different "extras" we could purchase. Although we decided not to buy any of these, I consider myself very well informed. Allen made the financial part quick and easy, something my wife and I really appreciated.

I met Young Park today when I picked up my G37x. Amiable, friendly and relaxed, I had no idea he was in charge, and I mean that as a BIG compliment. Humility goes a long way and is impossible to fake. His happiness was very contagious.

Last, but by no means least I want to mention my experience with Patricia (Pat) Lord. Hers was the first voice I heard from Infiniti of Tyson's Corner. She mentioned the "Edge" and I wanted to hear more. I didn't get to meet her but I am looking forward to my next visit so I can say hello and thank her for making me feel welcome.

My experience with Infiniti of Tyson's Corner was head and shoulders above any I have had. My rating: 5 stars out of 5. Bravo! Bravo! Bravo! I look forward to my next visit!

Paul C.,

"Kenny is the man! "

He was a very knowledgeable salesman. He knew a lot of information about the car and was able to incorporate those features and their benefits smoothly into his presentation. He is very personable and was able to establish a rapport quickly. I definitely recommend anyone to take their business to this dealership.

Paul M. ,

" Thoroughly enjoyed our car buying experience..."

Thoroughly enjoyed our car buying experience - our 3rd purchase from the same dealership. Ivan Johnson and Allen Kim were top notch professionals who were patient and thorough with us. We have enjoyed all three new car purchases at the dealership very much.

Yun C.,

"... the car is fantastic and purchasing experience was great!"

Just purchased a new 2009 G37 coupe, the car is fantastic and purchasing experience was great. I did not set out to buy on Tuesday, but the deal was great and everyone involved did what they could to complete the purchase as quickly as we needed it to be. They took time to relate to us, explain many of the technological advances of the vehicle (features and specs). But where not pushy in their effort to secure a deal. Would recommend this dealership and salesman to others

Roberto C. ,

"His dedication to customer satisfaction was outstanding..."

Recently I purchased a new QX56 for my daughter and traded my leased Infiniti QX56, although I originally leased the SUV from Jim Coleman Infiniti in Bethesda, couple of miles from home, but due to their unsatisfactory customer service, I decided to try your dealership.  I was very impressed by the professionalism and customer service shown by your sales associate Mr. Bowen.  His dedication to customer satisfaction was outstanding and he went over and above to ensure that my daughter get what she is looking for. Please extend my appreciation to Mr. Bowen for his outstanding customer service.
Also, your sales manager Mr. Bash was also very cooperative in finding the right financial deal for us.
Thanks

Shakil K.,

"Overall - Great!"

Overall, we had a great experience with Tyson's Infiniti. We bought a 2010 FX35 and love it! Our experience started when we called to see if they had any EX35's in stock because the OTHER Infiniti dealer didn't have any. Bill had one prepped for a drive by the time we got there 20 minutes later. We test drove both the EX35 and FX 35 that day. Bill was very knowledgeable and friendly, but not overly push about describing features that everyone knows a car has ("By the way, all of our cars have headlights!") as some other salespeople were at other dealerships. He spent over an hour with us on test drives, and encouraged us to drive other vehicle manufacturers and compare, confident we would come back. He was right.

Erik A.,

"Wonderful Experience!"

I had a wonderful experience at this Dealership.

Kenny Kang (salesperson) was so nice and helpful. His knowledge of luxury cars was outstanding. I was grateful he was my sales person.

Terry Long (business/credit person) made the process so simple. He explained everything in detail and we out of his way to get me the best financing. He even gave my mom one of his private stock Diet Cokes when teh machine would not work.

I honestly only planned on looking, but after talking with Kenny I was ready to buy. He took the time to understand me and my needs. I was really pampered.

Kimberly P.,

"Best Deals!"

We had a great buying experience last weekend at Infiniti of Tysons Corner. We worked with Kenny Kang, our sale consultant, and his colleages. They were very courteous, responsive, knowledgeable, and not pushy. Most importantly they are honest and have the best deals around.

Chris M.,

"Impressed"

Over all I am impressed and happy with my deal and service with Allen Kim and Richard Horil. They both were professional and I got what I needed. Very

I would go there again in the future if I ever needed to buy another Infiniti.

Again, I am happy and Thanks to Allen and Richard.

Oth T. and Pete,

"Love it!"

I was going to drive by the dealership today to thank each and every one of you for all your help. The new car sale was a group effort, and I was relentless in my bargaining, yet the team listened to my every word and worked with me through my demands -- none of which were small.

Thanks guys; I love my new G37X SPORT!

Lesa F.,

"Love the M45"

Recently purchased a new vehicle from Infiniti of Tyson Corner. Prior to visiting the dealership I was able to select the type of vehicle I was interested in purchasing. This is my 1st Infiniti and I am really pleased with the selection. From start to finish my salesman "WALE" provided excellent service. In my opinion, he went above and beyond to ensure that I was happy. Thanks WALE and Infiniti of Tyson for providing me with the opportunity to be a proud owner of a M45. It was indeed a great deal.....

Nyg,

"... a fair deal and positive buying experience."

Regardless of the activity, I prefer dealing with professionals. My experience with Infiniti of Tysons met and exceeded that preference.

Although I find the "new car buying experience" trying at best, my salesman, Louis, created a pleasant and positive situation. He was professional, courteous, knowledgeable and up-front.

 The other employees with whom I had contact were friendly and efficient. At the conclusion of my transaction, I left the dealership feeling that I received a fair deal and positive buying experience.

Pat G.,

"Thanks to everyone at Infiniti of Tysons Corner."

I am a first time buyer. Infiniti of Tysons Corner was very thorough at explaining to me the process of buying a car and all of the important things to consider. I never once felt strong armed into buying when I wasn't ready. Everyone that I worked with was friendly, compassionate and supoortive.

I would absolutely recommend Infiniti of Tysons Corner to those in need of a car and will continue to work with them in the future.

Thanks to everyone at Infiniti of Tysons Corner.
 

Don M.,

"We both felt like it was a great buying experience ..."

I wanted to drop you a line to say thank you for working with us personally on the purchase of Allison's G35x a few weeks ago.  We both felt like it was a great buying experience and we would return to Infiniti of Tysons Corner if we choose to buy another Infiniti.  I think I mentioned that I had a good experience buying my QX4 back in 2001 from your dealership as well.  Infiniti should bring that SUV back!
 
George was great to work with as well.  I know he's new to the sales team but he was still very thorough and answered all of our questions promptly and accurately.  Thank you again, and we're enjoying the car so far!

Ben H. ,

"Great experience, great deal, and great service."

Kenny Kang was great to work with. I came in with a pretty good idea of what I was looking for in a car, and was not interested in being "sold". Kenny showed me options that met my general criteria, and worked to make sure my needs were met. The negotiation was no nonsense, and we quickly arrived at the deal I was looking for.

Kenny and the entire staff were also very patient and helpful with my 4 year old, who got pretty bored with the process after awhile. Kenny kept him entertained by allowing him to watch Thomas the Tank Engine videos on his computer.

The business manager, Terry, was also very professional and got the job done, all with a whirling 4 year old bouncing off the walls of his office.

Pat G.,

"Thanks to everyone at Infiniti of Tysons Corner!"

I am a first time buyer. Infiniti of Tysons Corner was very thorough at explaining to me the process of buying a car and all of the important things to consider. I never once felt strong armed into buying when I wasn't ready. Everyone that I worked with was friendly, compassionate and supportive.

I would absolutely recommend Infiniti of Tysons Corner to those in need of a car and will continue to work with them in the future.

Doc M.,

"... appreciation for the excellent service ..."

I want to take this opportunity to record my appreciation for the excellent service you provided during our purchase of the Infiniti FX 35 from your dealership.  I want to acknowledge the high level of professionalism and customer focus that you displayed throughout the process.  You attention to detail during all phases of the sales process certainly made all the difference and singularly influenced me and my family to reach a decision to purchase the new FX 35.  You are certainly an asset to the dealership and should be held up as a model for peers for providing a great service and customer interaction.
 
Thanks for a great car buying experience and I would feel no hesitation in referring friends who are in the market for a new vehicle, to you.  Keep up the good work.

Ibraz A. ,

"The online pricing was useful ..."

The online pricing was useful and when I called, Jerome was very helpful without being overly aggressive. He referred me to Ivan Johnson, the salesperson, who did a good job selling me the car. He was calm, thorough and patient. Overall, it was an excellent purchase experience. I will recommend the dealer to others.

W. Compton,

"Rating= GREAT!"

I gave Infiniti of Tyson's Corner an overall rating of Great because from the moment I made the phone call to inquire about a vehicle I saw online, the customer service was excellent. Upon my arrival, I was introduced to salesperson (Ivan Johnson) who would be helping me, and I didn't feel any pressure and he did everything in his power to make sure that I was satisfied.

Even S.,

"First purchase of an Infiniti ..."

This was my first purchase of an Infiniti, and I identified through the internet that Infiniti of Tysons Corner had the best (largest) selections of 2011 M-37's with excellent interest pricing. I contacted Infiniti of Tysons Corner via email and arranged for a test drive. When I arrived at the dealership, I was paired with sales representative Kenny Kang. Kenny took me for a test drive of the M-37. It was very clear that Kenny knew the technology of the vehicle. He is very enthusiastic and was able to demonstrate most of the features of the car while we were on the test drive.

Reaching agreement on the price of the vehicle was very straight forward and did not involve any of the tactics you hear about when negotiating a car deal. We quickly reached agreement on a reasonable trade-in. Once the deal was set, I was turned over to Terry Long to handle the financials. Terry was able to clearly walk me through all the paperwork and other add-ons. I didn't feel any pressure to buy every extended warranty in the book.

Overall, a very positive experience. I would definitely recommend Infiniti of Tysons Corner.

D. Park,

"They treated me like family ..."

I had the pleasure of both Kenny and Swann assisting me with my purchase of a new 2010 G37X today. They treated me like family and gave me the best deal i could ask for! I would highly recommend these associates to anyone looking for a great deal on a new Infiniti.

Y Yi.,

"I would highl recommend Kenny Kang ..."

My lease on my Infiniti was up in a few months so I decided to walk in and check out new cars while my car was getting an inspection. Kenny was extremely helpful in helping me determine the best car for me. He was honest, professional, and even provided follow up. I would highly recommend Kenny Kang in you is looking to get into an Infiniti. He gave a fair deal with good terms, and made the buying experience easy and pleasurable.

S. Adkins,

"... we felt like we were dealing with a friend, NOT a salesman."

Kenny our salesman was extremely knowledgeable about the car and its features. He did not pressure us and we felt like we were dealing with a good friend throughout the process. Quick, efficient, honest and very friendly service with Terry Long as well. Again, we felt like we were dealing with a friend, NOT a salesman. We would recommend this dealership to any of our friends who are interested in buying a new car!

R. Ranalli,

Mr. Floyd Summers my friendly salesman was outstanding, patience, extremely knowledgeable about the car and its features. He did not pressure me and I felt like we (my family) were dealing with a good friend throughout the process.

Quick, efficient, honest and very friendly service with Ivan Johnson Jr (salesman), Jerome (Finance Manager) and Terry Long (Business Manager) as well. All three of these gentlemen made me feel very welcome into the Infiniti family.

I was so speechless and astonished when I purchased a new G37 2010 Black Beauty Infiniti car!! Again, I felt like my family and I were dealing with good friends, not just boasting and inexperience's salesmen and businessmen. I would definitely would recommend this dealership (INFINITI OF TYSONS CORNER) to any of MY friends who are interested in buying a new or used car!

Karen W.,

"Eager to help us!"

My husband and I had gone to many other dealerships in the past few months. Mr. Summers and Mr. Young Park were eager to help us get the vehicle that we wanted at the price that we wanted. Something that other dealerships were dragging their heals on so they could make more money. Mr. Floyd Summers and Mr. Terry Long were exceptional to deal with and went above and beyond what I am sure their job entails.
 
 

W. Daughtrey,